Sometimes when Scott walks in the door, he finds me with wads of hair in my hands, pacing, eyes bulging with one hand holding a phone to my ear & the other bag elbow deep in a bag of chips or cookies. What is the problem? I am talking to customer service.
Tonight I had to make several (as in SEVEN) phone calls to get my problem fully resolved. The funniest part – a confirmation of the spelling of my name
J… as in Juliet E… as in Elephant N… as in Never N… as in Never A… as in Antelope
and then the confirmation of bellsouth D… as in Dell… um NO!
… need I say more? I couldn’t think fast enough to double-check the confirmation letters. I was really, really frustrated!!!!!!! Scott was here to hear & was laughing out loud in the other room.
The best part (can you hear the sarcasm dripping from my tongue)? I never got the email.
1 comment:
I made Joe do a customer service call once. He was on the phone (mostly on hold) for 45 minutes. He now has a new appreciation for all the stupid non-customer service calls that I make!
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